Royal Vegas · Review

Royal Vegas Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but bonus withdrawals can be capped at C$100iGaming Ontario / AGCO lists Royal Vegas as “Listed”[4]. After the 35x wagering requirement, its terms cap a withdrawal at C$100 and forfeit the remaining cash balance in the stated circumstance[5, 1].

Cadtree Limited (2031) operates Royal Vegas, and players must be physically located in Ontario[1]. Withdrawals take 24 hours to 7 business days depending on payment method, and required verification documents must be received before withdrawal[2, 1]. AskGamblers reported 109 complaints, with 71 resolved, as of 31 October 2026[3].

Royal Vegas key facts

Licence registeriGaming Ontario / AGCO; status Listed[4]
OperatorCadtree Limited (2031)[1]
Operator addressLa Corvee House, La Corvee Alderney GY9 3TQ[1]
Market locationPlayers must be physically located in Ontario[1]
Withdrawal time24 hours to 7 business days, depending on payment method[2]
VerificationNo withdrawal until required verification documents are received[1]
PromotionFour 100% match offers up to $300 each, plus daily 10 spins[5]
Wagering35x the bonus amount[5]
Post-wagering withdrawal capC$100; remaining cash balance forfeited[1]
AskGamblers complaints109 reported as of 31 October 2026; 71 resolved[3]
Official siteroyalvegas.ca

Royal Vegas licence

iGaming Ontario / AGCO lists Royal Vegas as “Listed”[4]. Cadtree Limited (2031) names itself as the operator in the Ontario terms[1].

Royal Vegas operator and group

Cadtree Limited (2031) gives its address as La Corvee House, La Corvee Alderney GY9 3TQ[1]. Royal Vegas says it is part of Super Group (SGHC) Limited[6].

Royal Vegas withdrawals

Withdrawals take 24 hours to 7 business days, depending on payment method[2]. The terms require government-issued photo ID, proof of address and proof of payment method before withdrawal; documents may need to be notarized[1]. An address document can be a utility bill no older than six months that shows the registered name and address[1].

After the 35x wagering requirement, the terms cap a withdrawal at C$100 and forfeit the remaining cash balance in the stated circumstance[5, 1]. A pending uncontested withdrawal can be reversed to the account if the player does not respond to or comply with withdrawal requirements[1].

Royal Vegas bonus terms

The promotion lists four 100% match offers up to $300 each, plus daily 10 spins[5]. Claim the match offer within seven days of account opening[5]. A successful purchase of at least 10 currency units credits the bonus[5]. The bonus carries 35x wagering[5].

During bonus play, bets are limited to €8 per round and 50c per line[5]. The bonus terms also set a maximum withdrawal value of six times the first deposit, with the remaining balance forfeited at casino management’s discretion[5].

Royal Vegas complaints

Trustpilot reviews were reported as 50, with a TrustScore of 1.5 out of 5, as of 31 October 2026[7]. Casino Guru direct casino complaints were reported as 42 as of that date; displayed counts were 0 opened, 4 unresolved, 1 resolved and 11 rejected[8]. AskGamblers complaints were reported as 109, with 71 resolved, as of 31 October 2026[3].

A player reported on AskGamblers in August 2024 that an approved NZ$715 payout had not arrived after eight days, then later reported it was paid[3]. Players reported on Trustpilot in July 2026 that a withdrawal requested on 14 July remained unpaid and had been reversed, and in August 2026 that a withdrawal was delayed for a month after documents were confirmed as verified[7].

Royal Vegas verdict

The C$100 post-wagering cap and forfeiture condition shape the bonus withdrawal decision[5, 1]. Ontario’s register lists Royal Vegas, and withdrawal processing takes 24 hours to 7 business days[4, 2].

Royal Vegas FAQ

How long do Royal Vegas withdrawals take?

Processing takes 24 hours to 7 business days, depending on the payment method[2].

What documents does Royal Vegas require for a withdrawal?

Players provide government-issued photo ID, proof of address and proof of payment method; documents may need to be notarized[1].

How much wagering does the Royal Vegas match bonus require?

The bonus amount has a 35x wagering requirement[5].

What happens to a Royal Vegas withdrawal after bonus wagering?

The terms cap the withdrawal at C$100 and forfeit the remaining cash balance in the stated circumstance[1].

Which company operates Royal Vegas in Ontario?

Cadtree Limited (2031) names itself as operator in the Ontario terms[1].

How many complaints did AskGamblers report for Royal Vegas?

AskGamblers reported 109 complaints, with 71 resolved, as of 31 October 2026[3].

More on Royal Vegas

How we checked. We read Royal Vegas's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.royalvegas.ca/ontario/terms/ — operator document, clauses Preamble, 1.1.2.2, 1.6.2.2, 5.7.1, 1.1.11, 1.6.2.2.3, 1.1.19, checked 31 October 2026
  2. www.royalvegas.ca/ontario/banking/ — operator document, clause Deposit and Withdrawal Processes, checked 31 October 2026
  3. www.askgamblers.com/casino-complaints/royal-vegas-casino-i-need-help-getting-my-payout — complaint platform (reported via web search, not stored), checked 31 October 2026
  4. igamingontario.ca/en/player/regulated-igaming-market — licence register, clause register entry, checked 27 October 2026
  5. www.royalvegas.ca/ontario/bonus-terms/ — operator document, clauses Welcome Bonus — Play Through Requirement, Welcome Bonus offer, Welcome Bonus — maximum bet, Welcome Bonus — withdrawal limit, checked 31 October 2026
  6. www.royalvegas.ca/ontario/about-us/ — operator document, clause About Super Group, checked 31 October 2026
  7. uk.trustpilot.com/review/www.royalvegascasino.com — complaint platform (reported via web search, not stored), checked 31 October 2026
  8. casino.guru/Royal-Vegas-Casino-review — complaint platform (reported via web search, not stored), checked 31 October 2026