Royal Vegas · Withdrawals

Royal Vegas Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need unrestricted bonus withdrawalsRoyal Vegas withdrawals take 24 hours to 7 business days, and required verification documents must be received first[3, 2].

After the 35x wagering requirement, the terms cap a withdrawal at C$100 and forfeit the remaining cash balance in the stated circumstance[1, 2]. A pending uncontested withdrawal can be reversed to the account if the player does not respond to or comply with withdrawal requirements[2].

How long do Royal Vegas withdrawals take?

Withdrawals take 24 hours to 7 business days, depending on payment method[3]. A pending uncontested withdrawal can be reversed to the account if the player does not respond to or comply with withdrawal requirements[2].

Royal Vegas withdrawal limits and fees

After a player completes the 35x wagering requirement and attempts to withdraw, the terms cap the withdrawal at C$100 and forfeit the remaining cash balance[2]. The bonus terms separately set a maximum withdrawal value of six times the first deposit, with the remaining balance forfeited at casino management’s discretion[1].

Royal Vegas uses Canadian Dollars (C$)[2].

Royal Vegas withdrawal verification

Before withdrawal, the terms require government-issued photo ID, proof of address and proof of payment method; documents may need to be notarized[2]. A utility bill used for address proof must be no older than six months and clearly show the registered name and address[2].

Pending verification, the casino can suspend or terminate the account and withhold funds[2].

Why Royal Vegas can reverse a withdrawal

A withdrawal cannot be made until the required verification documents are received[2]. The terms allow a pending uncontested withdrawal to be reversed to the account if the player does not respond to or comply with withdrawal requirements[2].

How to escalate a Royal Vegas withdrawal complaint

  1. Send government-issued photo ID, proof of address and proof of payment method; documents may need to be notarized[2].
  2. Players may escalate complaints to iGaming Ontario. Cadtree will assist iGO with investigation and handling under its Customer Care and Player Disputes Resolution policy[4].

Royal Vegas withdrawal complaints

AskGamblers complaints were reported as 109, with 71 resolved, as of 31 October 2026[5]. Casino Guru direct casino complaints were reported as 42 as of that date; displayed counts were 4 unresolved, 1 resolved and 11 rejected[6].

A player reported on AskGamblers in August 2024 that an approved NZ$715 payout had not arrived after eight days, then later reported it was paid[5]. Players reported on Trustpilot in August 2026 that a withdrawal was delayed for a month after documents were confirmed as verified and in July 2026 that a withdrawal requested on 14 July remained unpaid and had been reversed[7].

Players reported on Trustpilot in October 2025 that a withdrawal had been pending for five weeks despite approved documents and in June 2025 that an unprocessed withdrawal had been returned in a smaller amount[7].

Royal Vegas FAQ

How long does Royal Vegas say a withdrawal takes?

Processing takes 24 hours to 7 business days, depending on payment method[3].

What is Royal Vegas’s post-wagering withdrawal cap?

In the stated circumstance, the terms cap the withdrawal at C$100 and forfeit the remaining cash balance[2].

Can Royal Vegas require notarized documents before a withdrawal?

Yes. Its terms require verification documents before withdrawal, and those documents may need to be notarized[2].

How can players escalate a Royal Vegas complaint?

Players may escalate to iGaming Ontario, and Cadtree will assist with investigation and handling under its policy[4].

More on Royal Vegas

How we checked. We read Royal Vegas's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.royalvegas.ca/ontario/bonus-terms/ — operator document, clauses Welcome Bonus — Play Through Requirement, Welcome Bonus — withdrawal limit, checked 31 October 2026
  2. www.royalvegas.ca/ontario/terms/ — operator document, clauses 5.7.1, 1.1.19, 1.6.2.2, 1.1.10, 1.1.11, 1.6.2.2.3, checked 31 October 2026
  3. www.royalvegas.ca/ontario/banking/ — operator document, clause Deposit and Withdrawal Processes, checked 31 October 2026
  4. www.royalvegas.ca/ontario/privacy/ — operator document, clause YOUR RIGHTS, checked 31 October 2026
  5. www.askgamblers.com/casino-complaints/royal-vegas-casino-i-need-help-getting-my-payout — complaint platform (reported via web search, not stored), checked 31 October 2026
  6. casino.guru/Royal-Vegas-Casino-review — complaint platform (reported via web search, not stored), checked 31 October 2026
  7. uk.trustpilot.com/review/www.royalvegascasino.com — player complaint (reported via web search, not stored), checked 31 October 2026