Spin Palace Casino · Review
Spin Palace Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
The Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA, and Spinpalace’s terms name Baytree Interactive Ltd as “we/us/our”[1, 2]. Withdrawals are capped at €4,000 per week for players meeting the stated lifetime-deposit condition and £10,000 per 24-hour period or currency equivalent[2]. Trustpilot reported 77 reviews and a 1.6 TrustScore as of 28 October 2026[3]. Casino Guru reported eight complaints as of 28 October 2026: one unresolved, two resolved and five rejected[4].
Spin Palace Casino key facts
| Licence | Kahnawake Gaming Commission, licence CPA; register status Listed[1] |
|---|---|
| Operator company | Baytree Interactive Ltd, company number 69691[2] |
| Registered address | Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey[2] |
| Weekly withdrawal limit | €4,000 for players meeting the stated lifetime-deposit condition[2] |
| Daily withdrawal limit | £10,000 or currency equivalent per 24-hour period[2] |
| Withdrawal charges | Withdrawal charges may apply[2] |
| First-deposit promotion | 100% match up to €100 and 10 daily spins; new customers; €10 minimum deposit[6] |
| Bonus wagering | 35x the bonus amount[5] |
| Bonus withdrawal cap | Six times the first deposit; excess balance is forfeited[5] |
| Trustpilot | 77 reviews; TrustScore 1.6 out of 5, reported on Trustpilot as of 28 October 2026[3] |
| Casino Guru complaints | 8 total: 0 opened, 1 unresolved, 2 resolved and 5 rejected, reported on Casino Guru as of 28 October 2026[4] |
| Official site | spinpalace.com |
Spinpalace’s licence and operator
The Kahnawake Gaming Commission lists Baytree Interactive Limited as licence holder under CPA, with status “Listed” on a page dated 28 September 2023[1]. Spinpalace’s terms name Baytree Interactive Ltd, company number 69691, as “we/us/our”[2]. The register lists 19 domains under the same licence holder[1].
Spinpalace’s owner and group
Baytree Interactive Ltd’s registered address is Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey[2]. Its terms define “Casino Group” as online casinos proprietary to “us,” including Baytree[2].
How do Spinpalace withdrawals work?
The terms cap withdrawals at £10,000 or currency equivalent per 24-hour period[2]. A €4,000 weekly limit applies to players whose withdrawal is at least five times greater than lifetime deposits across the Casino Group[2]. Withdrawal charges may apply. Withdrawals by bank wire or cheque use the same method as deposits up to the deposit amount[2].
The casino can request verification documents at registration or before processing a financial transaction, including proof of income, photo ID, residence documents no older than six months and proof of payment-method ownership[2]. For substantial or exceptional withdrawals, it requires a bank statement, photo ID and utility bill[2]. Identity verification can delay withdrawals, and the casino reviews play for irregular patterns before processing[2].
What are Spinpalace’s bonus terms?
The first-deposit promotion gives new customers a 100% match up to €100 and 10 daily spins with a minimum €10 deposit[6]. The bonus amount carries 35x wagering. During wagering, bets are capped at €8 per round and 50 cents per line[5]. Baccarat, craps, Red Dog, Sic Bo and progressive jackpots contribute 0%[5].
After wagering, withdrawals are capped at six times the first deposit, with any remaining balance forfeited[5]. A single bet equal to or above 30% of the credited bonus value before wagering is complete counts as irregular play[5].
Spinpalace complaints
Trustpilot reported 77 reviews and a TrustScore of 1.6 out of 5 as of 28 October 2026[3]. Casino Guru reported eight complaints as of 28 October 2026: none opened, one unresolved, two resolved and five rejected; it also said it had considered 21 complaints from other sources[4].
Spinpalace’s terms name eCOGRA and the Kahnawake Gaming Commission as complaint bodies[2]. The terms set a 30-day deadline to file with the regulating body after deregistration, exclusion or suspension[2].
Which countries does Spinpalace restrict?
Spinpalace’s terms bar accounts, bets and financial transactions for residents of jurisdictions on its restricted list, which the casino may amend at its sole discretion[2]. Its privacy policy says it may check for VPN or proxy use[7]. The casino may pay winnings in euros regardless of the account or bet currency[2].
Spinpalace verdict
The Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA[1]. The bonus terms cap withdrawals at six times the first deposit and forfeit any excess balance[5].
Spin Palace Casino FAQ
Who operates Spinpalace?
Spinpalace’s terms name Baytree Interactive Ltd, company number 69691, as “we/us/our”[2].
Which licence is listed for Spinpalace’s operator?
The Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA, with status “Listed” on a page dated 28 September 2023[1].
What is Spinpalace’s weekly withdrawal limit?
The terms set €4,000 per week for players meeting the stated lifetime-deposit condition[2].
What is Spinpalace’s first-deposit promotion?
The promotion is a 100% match up to €100 plus 10 daily spins for new customers, with a €10 minimum deposit[6].
What is the bonus wagering requirement at Spin Palace Casino?
The bonus amount carries 35x wagering[5].
How many complaints does Casino Guru report at Spin Palace Casino?
Casino Guru reported eight complaints as of 28 October 2026: one unresolved, two resolved and five rejected[4].
More on Spin Palace Casino
- Spin Palace Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns Spin Palace Casino? Owner, Licence No. & Sister Sites (2026)
- Spin Palace Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- Spin Palace Casino Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
How we checked. We read Spin Palace Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- gamingcommission.ca/interactive-gaming/permit-holders/ — licence register, clause CPA, checked 27 October 2026
- www.spinpalace.com/terms-and-conditions/ — operator document, clauses Terms & Conditions, definition of We/us/our, 7.6, 7.7, 7.4, Terms & Conditions, definition of Casino Group, 7.1, 1.6.4.2, 5.8, 1.4.1, 1.4.2, 1.1.2.2, 1.1.10, checked 28 October 2026
- www.trustpilot.com/review/www.spinpalace.com — complaint platform (reported via web search, not stored), checked 28 October 2026
- casino.guru/Spin-Palace-Casino-review — complaint platform (reported via web search, not stored), checked 28 October 2026
- www.spinpalace.com/bonus-terms/ — operator document, clauses Offer 1 — maximum withdrawal, Offer 1 — Play Through Requirement, Offer 1 — maximum bet, Offer 1 — game contribution percentages, Offer 1 — irregular play, checked 28 October 2026
- www.spinpalace.com/payment-methods/ — operator document, clause Home Page Hero, checked 28 October 2026
- www.spinpalace.com/privacy/ — operator document, clause WHAT INFORMATION WE COLLECT — Device and connection information, checked 28 October 2026
