Spin Palace Casino · Review

Spin Palace Casino Review (2026): Legit? Licence, Owner, Withdrawals & Complaints

Verdict: Licensed, but bonus wins are capped at six times your first depositThe Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA[1]. The bonus terms cap withdrawals at six times the first deposit and forfeit any excess balance[5].

The Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA, and Spinpalace’s terms name Baytree Interactive Ltd as “we/us/our”[1, 2]. Withdrawals are capped at €4,000 per week for players meeting the stated lifetime-deposit condition and £10,000 per 24-hour period or currency equivalent[2]. Trustpilot reported 77 reviews and a 1.6 TrustScore as of 28 October 2026[3]. Casino Guru reported eight complaints as of 28 October 2026: one unresolved, two resolved and five rejected[4].

Spin Palace Casino key facts

LicenceKahnawake Gaming Commission, licence CPA; register status Listed[1]
Operator companyBaytree Interactive Ltd, company number 69691[2]
Registered addressGround Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey[2]
Weekly withdrawal limit€4,000 for players meeting the stated lifetime-deposit condition[2]
Daily withdrawal limit£10,000 or currency equivalent per 24-hour period[2]
Withdrawal chargesWithdrawal charges may apply[2]
First-deposit promotion100% match up to €100 and 10 daily spins; new customers; €10 minimum deposit[6]
Bonus wagering35x the bonus amount[5]
Bonus withdrawal capSix times the first deposit; excess balance is forfeited[5]
Trustpilot77 reviews; TrustScore 1.6 out of 5, reported on Trustpilot as of 28 October 2026[3]
Casino Guru complaints8 total: 0 opened, 1 unresolved, 2 resolved and 5 rejected, reported on Casino Guru as of 28 October 2026[4]
Official sitespinpalace.com

Spinpalace’s licence and operator

The Kahnawake Gaming Commission lists Baytree Interactive Limited as licence holder under CPA, with status “Listed” on a page dated 28 September 2023[1]. Spinpalace’s terms name Baytree Interactive Ltd, company number 69691, as “we/us/our”[2]. The register lists 19 domains under the same licence holder[1].

Spinpalace’s owner and group

Baytree Interactive Ltd’s registered address is Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey[2]. Its terms define “Casino Group” as online casinos proprietary to “us,” including Baytree[2].

How do Spinpalace withdrawals work?

The terms cap withdrawals at £10,000 or currency equivalent per 24-hour period[2]. A €4,000 weekly limit applies to players whose withdrawal is at least five times greater than lifetime deposits across the Casino Group[2]. Withdrawal charges may apply. Withdrawals by bank wire or cheque use the same method as deposits up to the deposit amount[2].

The casino can request verification documents at registration or before processing a financial transaction, including proof of income, photo ID, residence documents no older than six months and proof of payment-method ownership[2]. For substantial or exceptional withdrawals, it requires a bank statement, photo ID and utility bill[2]. Identity verification can delay withdrawals, and the casino reviews play for irregular patterns before processing[2].

What are Spinpalace’s bonus terms?

The first-deposit promotion gives new customers a 100% match up to €100 and 10 daily spins with a minimum €10 deposit[6]. The bonus amount carries 35x wagering. During wagering, bets are capped at €8 per round and 50 cents per line[5]. Baccarat, craps, Red Dog, Sic Bo and progressive jackpots contribute 0%[5].

After wagering, withdrawals are capped at six times the first deposit, with any remaining balance forfeited[5]. A single bet equal to or above 30% of the credited bonus value before wagering is complete counts as irregular play[5].

Spinpalace complaints

Trustpilot reported 77 reviews and a TrustScore of 1.6 out of 5 as of 28 October 2026[3]. Casino Guru reported eight complaints as of 28 October 2026: none opened, one unresolved, two resolved and five rejected; it also said it had considered 21 complaints from other sources[4].

Spinpalace’s terms name eCOGRA and the Kahnawake Gaming Commission as complaint bodies[2]. The terms set a 30-day deadline to file with the regulating body after deregistration, exclusion or suspension[2].

Which countries does Spinpalace restrict?

Spinpalace’s terms bar accounts, bets and financial transactions for residents of jurisdictions on its restricted list, which the casino may amend at its sole discretion[2]. Its privacy policy says it may check for VPN or proxy use[7]. The casino may pay winnings in euros regardless of the account or bet currency[2].

Spinpalace verdict

The Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA[1]. The bonus terms cap withdrawals at six times the first deposit and forfeit any excess balance[5].

Spin Palace Casino FAQ

Who operates Spinpalace?

Spinpalace’s terms name Baytree Interactive Ltd, company number 69691, as “we/us/our”[2].

Which licence is listed for Spinpalace’s operator?

The Kahnawake Gaming Commission lists Baytree Interactive Limited under licence CPA, with status “Listed” on a page dated 28 September 2023[1].

What is Spinpalace’s weekly withdrawal limit?

The terms set €4,000 per week for players meeting the stated lifetime-deposit condition[2].

What is Spinpalace’s first-deposit promotion?

The promotion is a 100% match up to €100 plus 10 daily spins for new customers, with a €10 minimum deposit[6].

What is the bonus wagering requirement at Spin Palace Casino?

The bonus amount carries 35x wagering[5].

How many complaints does Casino Guru report at Spin Palace Casino?

Casino Guru reported eight complaints as of 28 October 2026: one unresolved, two resolved and five rejected[4].

More on Spin Palace Casino

How we checked. We read Spin Palace Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. gamingcommission.ca/interactive-gaming/permit-holders/ — licence register, clause CPA, checked 27 October 2026
  2. www.spinpalace.com/terms-and-conditions/ — operator document, clauses Terms & Conditions, definition of We/us/our, 7.6, 7.7, 7.4, Terms & Conditions, definition of Casino Group, 7.1, 1.6.4.2, 5.8, 1.4.1, 1.4.2, 1.1.2.2, 1.1.10, checked 28 October 2026
  3. www.trustpilot.com/review/www.spinpalace.com — complaint platform (reported via web search, not stored), checked 28 October 2026
  4. casino.guru/Spin-Palace-Casino-review — complaint platform (reported via web search, not stored), checked 28 October 2026
  5. www.spinpalace.com/bonus-terms/ — operator document, clauses Offer 1 — maximum withdrawal, Offer 1 — Play Through Requirement, Offer 1 — maximum bet, Offer 1 — game contribution percentages, Offer 1 — irregular play, checked 28 October 2026
  6. www.spinpalace.com/payment-methods/ — operator document, clause Home Page Hero, checked 28 October 2026
  7. www.spinpalace.com/privacy/ — operator document, clause WHAT INFORMATION WE COLLECT — Device and connection information, checked 28 October 2026