Spin Palace Casino · Withdrawals

Spin Palace Casino Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Avoid if you need a guaranteed withdrawal amountSpinpalace caps withdrawals at £10,000 per 24 hours and sets a conditional €4,000 weekly limit; charges may apply, and identity checks can delay payouts[1]. The casino reviews play before processing and can withhold withdrawals or confiscate winnings for irregular play[1].

Spinpalace can request identity documents before processing and reviews play before withdrawals[1].

How long do Spinpalace withdrawals take?

Identity verification can delay withdrawals[1]. The casino reviews play for irregular patterns before processing withdrawals[1]. If a player does not respond to or comply with withdrawal requirements, pending uncontested withdrawals may be reversed to the casino account[1].

What are Spinpalace’s withdrawal limits and charges?

The maximum withdrawal is £10,000 or currency equivalent per 24-hour period[1]. A €4,000 weekly limit applies to players whose withdrawal is at least five times greater than lifetime deposits across the Casino Group[1].

Withdrawal charges may apply. Withdrawals by bank wire or cheque use the same method as deposits up to the deposit amount[1]. The casino may pay winnings in euros regardless of the account or bet currency[1].

Which documents can Spinpalace request?

The casino can request verification documents at registration or before processing a financial transaction[1]. Requested documents can include proof of income, photo ID, residence documents no older than six months and proof of payment-method ownership[1].

For substantial or exceptional withdrawals, the terms require a bank statement, photo ID and utility bill[1].

Why can a Spinpalace withdrawal be withheld?

Identity verification can delay a withdrawal, and the casino reviews play for irregular patterns before processing[1]. It can withhold withdrawals or confiscate winnings for irregular play[1]. Pending uncontested withdrawals may be reversed to the casino account if the player does not respond to or comply with withdrawal requirements[1].

How do you complain about a Spinpalace withdrawal?

  1. Respond to requests for verification and withdrawal documents; the casino can request documents before processing a transaction[1].
  2. If the casino deregisters, excludes or suspends you, its terms name eCOGRA and the Kahnawake Gaming Commission as complaint bodies[1].
  3. File with the regulating body within 30 days of deregistration, exclusion or suspension[1].

Spinpalace complaints reported on review platforms

Trustpilot reported 77 reviews and a TrustScore of 1.6 out of 5 as of 28 October 2026[2]. Casino Guru reported eight complaints as of 28 October 2026: none opened, one unresolved, two resolved and five rejected. Casino Guru also said it had considered 21 complaints from other sources[3].

Spin Palace Casino FAQ

What is Spinpalace’s daily withdrawal limit?

The maximum is £10,000 or currency equivalent per 24-hour period[1].

When does the €4,000 weekly limit apply at Spin Palace Casino?

It applies to players whose withdrawal is at least five times greater than lifetime deposits across the Casino Group[1].

Can Spinpalace charge withdrawal fees?

Withdrawal charges may apply[1].

What documents can Spinpalace request?

The casino can request proof of income, photo ID, recent residence documents and proof of payment-method ownership[1].

Where can I complain after suspension or exclusion at Spin Palace Casino?

The terms name eCOGRA and the Kahnawake Gaming Commission and set a 30-day deadline to file with the regulating body after deregistration, exclusion or suspension[1].

More on Spin Palace Casino

How we checked. We read Spin Palace Casino's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.spinpalace.com/terms-and-conditions/ — operator document, clauses 7.1, 5.8, 7.7, 7.6, 7.4, 1.1.19, 1.1.10, 1.6.4.2, 1.4.1, 1.4.2, checked 28 October 2026
  2. www.trustpilot.com/review/www.spinpalace.com — complaint platform (reported via web search, not stored), checked 28 October 2026
  3. casino.guru/Spin-Palace-Casino-review — complaint platform (reported via web search, not stored), checked 28 October 2026