The Vic · Review
The Vic Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
Most withdrawals are processed instantly and paid into a bank within 15 minutes[1]. Trustpilot reported 64 reviews and a 1.8 TrustScore as of 30 October 2026[2].
The Vic key facts
| Licence | UK Gambling Commission, 057924-R-334666-006; active[3] |
|---|---|
| Licence holder | Rank Interactive (Gibraltar) Limited[3, 4] |
| Registered address | Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA[4] |
| Group | The Rank Group Plc[4] |
| Withdrawal time | Most withdrawals processed instantly and paid into a bank within 15 minutes[1] |
| Withdrawal fee | No withdrawal fees[4] |
| Offer | £20 bonus after selecting the offer in the cashier and making a £20 first deposit; runs until further notice[5] |
| Bonus wagering | 10x the qualifying £20 deposit plus £20 bonus; £400 total wagering[5] |
| Bonus cash cap | £2,000[5] |
| Complaint ratings | Trustpilot: 64 reviews and TrustScore 1.8, reported as of 30 October 2026[2] |
| Official site | thevic.com |
Thevic licence
The UK Gambling Commission register lists Thevic.com under active licence 057924-R-334666-006, held by Rank Interactive (Gibraltar) Limited[3]. The company is registered in Gibraltar as number 120385[4].
The register lists 12 domains under the same licence holder[3].
Thevic group and brands
Rank Interactive (Gibraltar) Limited is part of The Rank Group Plc group[4]. The terms name Bella Casino, Grosvenor Casinos, Mecca Bingo, Mecca Games, Kitty Bingo, Lucky Pants Bingo, Lucky VIP, Magical Vegas, Regal Wins, Rialto Casino, The Vic, Spin&Win, Enracha, YoCasino, YoBingo and YoSports among the group’s brands[4].
The operator’s registered address is Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA[4].
Thevic withdrawals and verification
The operator charges no withdrawal fees, and withdrawals can only be made to a payment method used to deposit[4].
Verification checks can happen at any time. Withdrawals are unavailable until initial checks are successfully completed[4]. The operator may request a passport, full driving licence, national identity card, listed civil documents, a recent utility bill or bank statement, or a photograph holding specified ID[4]. It may also verify the source of deposited and used funds[4].
An unresolved complaint can be referred to IBAS after a final response. The operator aims to reply within 10 working days; a complex investigation can take up to eight weeks[6].
Thevic £20 offer
Select the £20 offer in the cashier and make a minimum first deposit of £20 to qualify. The promotion runs until further notice[5].
The £20 deposit plus £20 bonus must be wagered 10 times, for £400 total wagering[5]. Players have 30 days from bonus credit to meet the requirement; the remaining bonus balance is forfeited after that period[5]. Bonus cash conversion is capped at £2,000, and Paysafecard deposits do not qualify[5].
Thevic complaints
Trustpilot reported 64 reviews and a TrustScore of 1.8 as of 30 October 2026; its page showed three reviews in the prior 12 months[2]. Casino Guru reported zero direct complaints about The Vic and four related-casino complaints as of 30 October 2026[7].
A player reported on Trustpilot on 30 January 2026 that a graphic showed £504 deposited and £0 withdrawn[2]. Other players reported a disconnected free-spin game on 25 August 2024, crashes and 404 errors on 8 June 2024, and unclear eligible free-spin games on 28 February 2025[2].
The operator aims to reply to complaints within 10 working days; complex investigations can take up to eight weeks. An unresolved complaint can be referred to IBAS after a final response[6].
Thevic regulator record
The operator says it is part of The Rank Group Plc group[4]. In October 2026, the Commission named Grosvenor Casinos Limited, Grosvenor Casinos (GC) Limited and Gaming Group Limited as Rank Group PLC owned operators in connection with a £5 million payment by three nationwide casino operators[8].
Thevic verdict
Before withdrawing, complete initial verification checks; the operator can request identity documents and verify the source of funds[4]. The offer’s wagering requirement and cash conversion cap make its terms central to deciding whether it suits you[5].
The Vic FAQ
What licence covers Thevic.com?
The UK Gambling Commission lists Thevic.com under active licence 057924-R-334666-006, held by Rank Interactive (Gibraltar) Limited[3].
How quickly does Thevic pay withdrawals?
Most withdrawals are processed instantly and paid into a bank within 15 minutes[1].
Does Thevic charge withdrawal fees?
The operator charges no withdrawal fees[4].
How much wagering does Thevic’s £20 offer require?
The £20 deposit and £20 bonus require £400 total wagering[5].
What is Thevic’s maximum bonus cash conversion?
The maximum bonus cash conversion is £2,000[5].
What did the UK Gambling Commission announce about Rank Group casino operators in October 2026 at The Vic?
It named three Rank Group PLC owned operators in connection with a £5 million payment by three nationwide casino operators[8].
More on The Vic
- The Vic Review (2026): Legit? Licence, Owner, Withdrawals & Complaints
- Who Owns The Vic? Owner, Licence No. & Sister Sites (2026)
- The Vic Withdrawal Pending? Times, Limits, KYC & What to Do (2026)
- The Vic Bonus Terms: Wagering, Max Bet & Max Cashout Explained (2026)
- All casinos with source-checked facts
Compare by verified facts
How we checked. We read The Vic's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.
Sources
- www.thevic.com/faq — operator document, clause How long will it take to withdraw my winnings?, checked 30 October 2026
- www.trustpilot.com/review/thevic.com — complaint platform (reported via web search, not stored), checked 30 October 2026
- www.gamblingcommission.gov.uk/downloads/business-licence-register-domain-names.csv — licence register, clause 057924-R-334666-006, checked 27 October 2026
- www.thevic.com/terms-and-conditions — operator document, clauses 1.1, 1.2, 13.1, 12.1, 7.2, 7.3, 7.1, checked 30 October 2026
- www.thevic.com/promotions/tv-welcomeoffer40-lo — operator document, clauses Welcome Offer promotion — Terms and Conditions, Bonus Generic Terms, checked 30 October 2026
- www.thevic.com/complaints-policy — operator document, clauses IF YOU’RE UNHAPPY WITH OUR RESPONSE, ESCALATING ISSUES, checked 30 October 2026
- www.casino.guru/the-vic-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026
- www.gamblingcommission.gov.uk/news/article/land-based-casino-operators-to-pay-gbp5m-for-regulat — regulator, clause Land-based casino operators to pay £5m for regulatory failures, checked 30 October 2026
