The Vic · Withdrawals

The Vic Withdrawal Pending? Times, Limits, KYC & What to Do (2026)

Verdict: Use if you can complete verification before withdrawingMost withdrawals are processed instantly and paid into a bank within 15 minutes[2]. Withdrawals are unavailable until initial verification checks are complete, and payouts must go to a payment method used to deposit[1].

The operator charges no withdrawal fees[1].

How long do Thevic withdrawals take?

Most withdrawals are processed instantly and paid into a bank within 15 minutes[2].

Initial verification must be successfully completed before withdrawals become available[1].

Thevic withdrawal fees and payment methods

Withdrawals can only be made to a payment method used to deposit[1].

Active customer balances are held in a separate designated bank account, but repayment is not absolutely guaranteed[1].

Thevic verification and source-of-funds checks

The operator can conduct verification checks at any time[1].

Accepted documents can include a passport, full driving licence, national identity card, listed civil documents, recent utility bill or bank statement, or a photograph holding specified ID[1]. The operator may verify the source of deposited and used funds[1].

Why a Thevic withdrawal can be delayed

Thevic blocks withdrawals until initial verification is complete[1]. The operator may request identity, address and financial documents and may verify the source of deposited and used funds[1]. Withdrawals must go to a payment method used to deposit[1].

A player reported on Trustpilot on 30 January 2026 that a graphic showed £504 deposited and £0 withdrawn[3].

What to do if your Thevic withdrawal is pending

  1. Contact the operator and ask which verification or payment requirement is holding the withdrawal. The operator can conduct checks at any time, requires initial checks before withdrawals, and restricts payouts to a payment method used to deposit[1].
  2. If the complaint remains unresolved, use the operator’s complaint process. It aims to reply within 10 working days; complex investigations can take up to eight weeks[4].
  3. After a final response, refer an unresolved complaint to the Independent Betting Adjudication Service (IBAS)[4].

Thevic withdrawal reports

Trustpilot reported 64 reviews and a TrustScore of 1.8 as of 30 October 2026; its page showed three reviews in the last 12 months[3]. Casino Guru reported zero direct complaints about The Vic and four related-casino complaints as of 30 October 2026[5].

A player reported on Trustpilot on 30 January 2026 that a graphic showed £504 deposited and £0 withdrawn[3]. Another player reported on 25 August 2024 that a free-spin game disconnected and they could not re-enter it[3].

The Vic FAQ

How long do Thevic withdrawals take?

Most withdrawals are processed instantly and paid into a bank within 15 minutes[2].

Can players withdraw from Thevic before verification?

Initial verification checks must be successfully completed first[1].

Does Thevic charge a withdrawal fee?

The operator charges no withdrawal fees[1].

Where can Thevic send a withdrawal?

Withdrawals must go to a payment method used to make a deposit[1].

How can a player escalate a Thevic complaint?

After a final response, an unresolved complaint can be referred to IBAS[4].

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How we checked. We read The Vic's terms and help pages, the licence register and regulator records on the dates shown under Sources, and stored a copy of each page where the site allowed it. Complaint figures marked "reported" come from platforms that block our fetcher; they were read through web search and are dated. We did not deposit, play or withdraw (payout testing: not performed). Methodology.

Sources

  1. www.thevic.com/terms-and-conditions — operator document, clauses 13.1, 7.3, 12.1, 14.4, 7.2, 7.1, checked 30 October 2026
  2. www.thevic.com/faq — operator document, clause How long will it take to withdraw my winnings?, checked 30 October 2026
  3. www.trustpilot.com/review/thevic.com — player complaint (reported via web search, not stored), checked 30 October 2026
  4. www.thevic.com/complaints-policy — operator document, clauses ESCALATING ISSUES, IF YOU’RE UNHAPPY WITH OUR RESPONSE, checked 30 October 2026
  5. www.casino.guru/the-vic-casino-review — complaint platform (reported via web search, not stored), checked 30 October 2026